Auction Tutorial:
Initial Registration
Buying merchandise on Villagegallery.com auction page is quick and easy.
Fill out your email address and desired password on the registration form, after you are logged into your account make sure to update your address information so that you can bid.
Once you find what you’re looking for, you can click on the item’s description to enter the item’s “Listing Page”. This area contains all pertinent information about the item, including warranty, shipping and description specific information. We urge you to read this information carefully, allowing you the ability to bid confidently.
After the allotted time for an auction has expired, a message indicating SOLD will be displayed.
Placing a Bid
Your bid amount should exceed the current highest bid by at least the set bid increment. Only place bids in whole dollar amounts. Cent increments will not be applied.
If a bid is placed during the last 15 seconds of an auction, the auction will be automatically extended for additional 15 seconds from the time of the latest bid. The auction will close once all bidding activity has stopped for a period of 15 seconds.
Typically you will receive an e-mail declaring you the current winner of an auction.
Tracking Your Bids
Use Villagegallery.com’s Watch List feature to track items you are interested in, but not yet ready to bid on. The watch list closely monitors the status of these items so that you are able to keep an eye on them as they develop.
Retracting your bid
Villagegallery.com considers a confirmed bid on an item to be a legally-binding expression of intent to purchase. Once you have submitted your confirmed bid, it cannot be retracted except in the following exceptional circumstances:
- You made an obvious typographical error when placing a confirmed bid amount.
Exceptional circumstances do not include bids placed on a similar item, changing your mind, or stating that you cannot pay for the item.
To retract a confirmed bid, please contact Customer Service with your request and include the item listing number and a valid explanation. Bidders who retract their bids may not place new bids on that item.
Bidder’s Agreement
By logging in to Villagegallery.com, you agree to and accept Village Gallery, Inc. Terms and Conditions and are responsible for reviewing our list of Bidding and Buying violations.
Please bid only on items you intend to purchase.
Bidder’s Obligation
When you bid on an item on Villagegallery.com, you enter a legally binding contract, in which you express intent to purchase the item. Failure to do so in a timely manner will result in termination of your bid.
You are responsible for keeping track of all of your winning bids. You will receive an e-mail indicating you are the highest bidder. At that point, you have two days to pay for your items. This policy ensures timely resolution for both seller and bidder. Extensions are subject to approval.
Winning Bid
If you win you will see the results on your my-account page, you will also receive an email notifying you that you won the auction. Follow the link from the winning email, or enter your account in order to pay your balance. If the piece is being shipped out of state, the tax will be credited towards your total cost of shipping.